FAQs
View most of our Frequently Asked Questions below.
We are not your average dumplings - our choice of ingredients are healthy, nutritious and natural in every bite. Our recipes only use lean (90%), free-range mince meat, no cheap fillers and absolutely no nasties whatsoever! We use our unique blend of flour that is suitable for more sensitive bellies and digestive systems - you get more fibre, nutritional and less carbs in every bite! Our in-house seasoning is also low in sodium and we use only natural sweeteners from fruits only.
Our kits are more than just dumplings, we also pride ourselves in providing the whole experience of teaching you to craft your own dumplings. If you want to make everything from scratch, including the dumpling wrappers, please find our blog for the step by step instructions.
We source the best ingredients and the costs of this top quality ingredients is reflected in the price.
For example, some of the organic ingredients we use can be up to 10 times the cost of non-organic. We believe that the quality of the ingredients and the difference they make to our bodies is well worth it. Wholesome, nutritional dumplings filled with natural goodness at every bite.
When we say natural, we mean our ingredients are carefully selected to ensure they are free from artificial additives, preservatives, and synthetic dyes.
We prioritize working with suppliers who share our commitment to sustainability, ethical sourcing, and supporting local communities. We want to serve customers who value authenticity, purity, and superior taste.
For instance, our colourful and vibrant dumpling wrappers are all natural colouring from fruit and vegetable powders.
Where we can, we source most of our ingredients from across New Zealand. Certain ingredients such as specialty flours and seasonings, we have used imported goods.
We will never source GMO ingredients or use artificial colouring, flavours or additives. We continue to strive to source all our ingredients where possible, to be organic, vegetables that are grown naturally without the use of synthetic pesticides or fertilisers.
Furthermore, we believe in natural flavours from the raw ingredients itself so selecting high quality vegetables and meat will provide the premium taste. Where additional flavour is required, we use natural sugars from fruits and low levels of sea salt for seasoning.
Our quality plan is reviewed yearly and this includes continually reviewing our supply chain, partners and manufacturing practices for continuous improvement opportunities.
Once you receive your parcel through the courier, we highly recommend storing your kits in the freezer as soon as possible, until ready for use. We do provide ice packs and wool liners to keep it frozen for as long as possible on the courier ride to your address.
Once thawed, it is highly recommended to use within 24 hours. Please refer to your instructions sheet in your box for more details.
We have a responsibility to our planet and we want to ensure it is at it's best for the next generation to come. Where we can, we have purposefully chosen to use paper or cardboard. As we are not perfect (yet), we are aware there are non-recyclable plastics used in our packaging.
Our goal and aspiration is strive to be 100% recyclable, we are always on the look out for better alternatives out there. Right now, we will focus on ensuring that the food remains safe to consume once it leaves our factory to your home, with the resources available in the current market.
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